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1.7.1 - Common Reactions

Culture shock is an extreme response to an international transition.
There are other "surprises" that
are less severe. It is helpful
to think of common reactions when going abroad in these terms:
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Culture
"Surprise": Usually
occurs early in your stay in the new culture when you begin to be aware
of superficial, novel, and startling differences. Often characterizes the
"honeymoon" phase of adjustment.
Culture "Stress":
A mild response to "stimulus
overload." Culture Stress"
is often seen in travelers abroad. One becomes tired and withdrawn. Annoyance builds as daily
reality becomes more difficult.
Culture
"Irritation": Often
manifests itself in terms of “Item Irritation” and is usually
traceable to a few observable behaviors that are common in the culture,
and to which an individual reacts particularly strongly (a personal “hot
button”). These may include spitting, hygiene, verbal harassment, public
displays (affection, drunkenness, etc.), or other overt behaviors to which
an individual has a strong negative response.
Culture
"Fatigue": A fairly short-term response to "stimulus
overload." This occurs when you begin to respond to the behavior of the
"new" culture and are stressed by trying to deal with lots of new cultural
information all at once. Stress and irritation intensify as you attempt
to study or work in a foreign environment. There is a cumulatively greater
impact due to the "need to operate" in unfamiliar and difficult
contexts. Symptoms intensify.
Ability to function declines. It can occur soon after arrival or within
a few weeks. It can hit you quickly and is often accompanied by "Language
Fatigue." Language fatigue occurs when, trying to use a second language
constantly, you become physically and psychologically drained by speaking,
listening, and finding meaning in, until now, a little used "new"
language.
Culture "Shock": Culture Shock comes from
the natural contradiction between our accustomed patterns of behavior
and the psychological conflict of attempting to maintain them in the new
cultural environment. While the time of onset is variable, it usually
occurs within a few months of entering a new culture and is a normal,
healthy psychological reaction. While culture shock is common, relief
is available. There are ways to minimize its effects -the first of
which is to accept that it is a real phenomenon- and to learn to recognize
its sometimes vague, if persistent, signs in yourself as well as others.
If negative attitudes towards minor annoyances
do not change, a low level of persistent frustration is likely to build
up. This can quickly lead to volatile anger when accumulated stress inappropriately
and unexpectedly erupts and you vent your feelings, but you are unable
to trace the outburst to a single source. People around you might
comment, "What was that all about?" or "Where did that come from?"
Just remember that unlike temporary annoyance when you are in the presence
of a particular cultural practice (e.g., mistreatment of animals or public
displays of affection), culture shock is neither caused by a single act
nor easily traceable to a particular event. It is cumulative, attributable
to many small things that happen over time, and it has the potential to
be more deeply felt and take longer to alleviate.
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The sources of stress overseas are often similar
to the ones we encounter at home, but they may become magnified in a new
setting. Without accessible
support, studying abroad can become, often temporarily, more a daunting
challenge than a pleasurable experience. A "bad day" at home
can usually be attributed to something concrete (a fight with a friend,
a bad test result, lack of sleep) and quickly resolved. The sources of
stress abroad are a bit harder to identify.
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They
usually come from:
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functioning in unfamiliar social and academic
settings without a clear understanding of how to succeed or avoid failure.
"Trying harder" without understanding the "rules" of
the culture or modifying your normal behavior tends to compound the problem
and rather than resolve it;
-
going abroad with unrealistic expectations and
preconceptions of what life would be like and discovering those ideas are
naïve, idealistic, or stereotypical;
-
making every effort to learn the language or
culture and failing to make the kind of progress you expected;
-
attempting to make "foreign" friends,
but finding this does not result in the kinds of relationships you had hoped
to have.
These kind of frustrations are likely to solve themselves as you become more knowledgeable
and competent in the new culture. They probably fall under the category of
"culture
fatigue." Culture shock is a somewhat different and more intense version of
"frustration" and usually arises from sources which are far less obvious and
circumstances which persist over time.
While
reactions that signal transition shock are frequent enough to be considered
completely "normal" by psychologists and study abroad advisers, they
can present a great personal challenge to students struggling through a difficult
period in their adjustment. When travelers
begin to ask themselves questions like, "What have I gotten myself into?"
"What
am I doing here?" "What is the matter with
these people?" and "Why can’t they do it the right way?" you can be pretty
sure that some degree of transition shock is present.
| Symptoms of
Culture Shock |
The
symptoms of culture shock are quite varied and can be easily misunderstood or
even overlooked because they are similar to reactions that can occur in everyday
life. The link between culture shock and what you are feeling at a given moment
may be difficult to see. It is very common for people experiencing culture
shock to not only deny the possibility that culture shock might be the problem,
but to shift the focus, attributing their stress wholly to the behavior or values
of the people around them.
Common
symptoms of culture shock: 
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Extreme
homesickness
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Feelings
of helplessness/dependency
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Disorientation
and isolation
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Depression
and sadness
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Hyper-irritability,
may include inappropriate anger and hostility
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Sleep
and eating disturbances (too little or too much)
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Excessive
critical reactions to host culture/stereotyping
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Hypochondria
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Excessive
drinking
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Recreational
drug dependency
-
Extreme
concerns over sanitation, safety (even paranoia), and being taken advantage
of
-
Loss
of focus and ability to complete tasks
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It is important to understand
that “culture shock” has a wide range of symptoms and that many people experience
only mild annoyances and temporary dissatisfaction in the process of adjusting
to life overseas. These reactions are probably better characterized as “item
irritation” (a cultural practice or attitude that “drives you nuts” when
you encounter it) or “culture
fatigue” (a temporary frustration). However, for a few, culture shock can
be a profoundly disorienting experience and take much longer to recover from,
particularly if those in the midst of the experience are unaware of the
sources of the problem and have no idea of how to counteract it.
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In
addition to studies on what causes culture shock, many studies have been done
on when culture shock occurs and its stages. From this, we can generalize
the following:
Arrival/Honeymoon
In
spite of jet-lag, local transportation and housing issues, communication difficulties,
and the normal heightened anxiety one feels when embarking upon a journey and
after arrival, most travelers find the first few days or weeks in a new country
an exhilarating experience. Called the "Honeymoon Phase," this can
be a little like the "It’s a small world" sentiment one can succumb to on a
visit to Disneyland. Things are
new, different, interesting, "quaint," "traditional," novel, or
"historical"
and everything takes on a slight glow of unreality. Beyond the "quaint," it
is the similarities that stand out, not the differences (or they are minimized
or romanticized).
The
"Honeymoon" phase of initial cultural
contact will likely be brief, but in some cases it may linger for a month or
more. For some students the phase may quickly give way to a downward spiral
where an increasing realization of difference is coupled with a tendency to
place exaggerated emphasis on these cultural characteristics. Some begin to
see these differences as “defects” in the host culture.
Others, criticized for inappropriate actions, respond by “blaming the hosts,”
thereby increasing their own alienation and justifying their attitudes. This
makes it even more difficult for them to evaluate their own behavior or objectively
observe the host culture.
Deepening
Culture Shock
More
serious culture shock arises as a result of cumulative, largely puzzling encounters
resulting in equally negative perceptions. For
that reason, the “shock” is deceptively gradual. Those who enter another country
with an attitude of what anthropologists call “naive realism” the view that
everyone sees the world essentially as they do are susceptible to being
quickly disabused of that idea as reality sets in. If the naive realist also holds an ethnocentric belief that
his or her cultural ways are preferable and superior to all others, the likelihood
of some kind of conflict escalates enormously.
For
most study abroad students, culture shock is a mild, transitory annoyance that
can be overcome with relative ease through personal effort and increased knowledge
and
with the assistance of sympathetic friends and advisers.
Culture shock is simply the deepest trough of the “U-curve”
and rarely lasts more than a few weeks. The recovery from culture shock is the
mirror image of its onset–that is, it comes on gradually and leaves the same
way. When you feel particularly
down or discouraged, it helps to know that it will almost surely get better.
Most
important, culture shock can be a period of intense self-assessment and culture
learning. Experiencing the process itself can be beneficial. Overcoming even
a mild case of culture shock will result in your feeling more confident, self-reliant,
independent, and capable of your ability to cope with cross-cultural experiences.
In a way, having a little culture shock can immunize you for future travels.
Even though coping with culture shock in one context won’t necessarily prevent
it from ever occurring again, it will definitely lessen its impact and give
you the insight and understanding to deal with it effectively.
While
few study abroad students experience the more severe forms of culture shock,
most feel some of its effects unless they rarely interact with the local populations.
Fortunately, although culture shock cannot be totally avoided,
simply being aware of its symptoms and knowing how and why it happens can make
adjustment to overseas living easier and more effective. Remember, culture shock
signals that you are learning something new about the culture and, presumably,
that is what you want to do.
Many
students never experience culture shock to any appreciable extent and perform
their overseas tasks and manage their relationships just fine. For those who
do experience a degree of discomfort in the process of living abroad, it can
be an opportunity to grow and learn, although probably best appreciated from
the perspective of being on the "right-hand" side of the U-shaped curve of adjustment.
Moving
On and Adapting
Moving
beyond culture shock and continuing to live and learn overseas puts you on the
path to becoming interculturally fluent. Becoming more deeply engaged with the local culture increases your level
of intercultural adaptation and your ability to reach your goals. It also makes
cultural learning more enjoyable, if not always easier.
This
learning process is complex and almost inevitably results in reports from returning
students that, “I learned more about myself and my culture than about the culture
I was living in.” The learning process can be a bit painful, take longer
than expected, and can lead to the onset of symptoms associated with culture
shock. The good news is that this indicates that learning is occurring and that
you are getting better and better at understanding the culture.
Being
aware of this cycle of cultural adjustment will allow you to better understand
your reactions during your time abroad. In addition, this cycle of cultural
adjustment can be linked with levels of Cultural Awareness.
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